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SERVICE & SUPPORT

  Satış Sonrası Servis

Ürün ve Garanti

Şirketimiz, aşağıdaki bilgileri dağıtarak ürünler hakkında garanti vermeye hazırdır;

Test ve Enstrüman garanti 1 Yıl ölçülmesi.

UPS ve Güç Enerjisi Ürün Garantisi 1-3 Yıl

Garanti Süresi Servis

      Çağrı merkezi servisi

Teknik destek

Ürün kullanımı, kullanım prosedürü ve pazartesiden cumaya sorun giderme hakkında önerilerde bulunmak. 8.00 ~ 17.00 Tel. : 02-512-2700

Hot Line Çağrı Merkezi

Acil servis dışı servis için 24/7 özel servis, servis kullanıcılarının hafta içi 24 saat güvende olmaları için.

            Yerinde Servis

            The On Site  Servicehelps the customer to master most difficult phase in the operational period of a new system by the presence of an experienced system engineer at the customer’s site

            The system engineer is able to give application support and will also support  the customer in overcoming handling and service problems the typically occur in the initial phase of a complex system, thus ensuring a smooth transition to effective system use.

Special Service 24/7

            Special service 24/7 for emergency off-site service, for confidence of the service users to be taken care 24 hours throughout the week.

Preventive Maintenance

            Service on inspection of the machine to be ready for complete use, to help extending the product life, and to protect against a mistake to occur in the future. It aggress to provide service on site every six months within the warranty time, and we provide service for large size products.

After Warranty Period Service

For confidence of the service user after the normal warranty, our Company also gives a renewed warranty on the price of repairs and spare parts, with the standardized prices of the spare parts , no surcharge whatsoever.

Giving warranty on the price of the batteries, we choose to use good- quality batteries, the CSB brand for all models, and we give warranty on the battery in case the customer wants to replace it. Our battery prices are the same as the standard  prices on the market.

Extended Service Time

Extended Service Warranty time for time 1 to 3  years

Extension of the warranty time for an extra year, we extend the warranty by one more year covering the same risks with the following services

•Technical Support

•Hot line call center

•On-site report service

•24 hour on-site report service

•Preventive Maintenance 

Contact for repair

The users can contact our service centers to inquire and evaluate on the expense, and we shall dispatch our technicians to repair at the point of installation

Service Contact     :    Tel. 02-512-2700         Fax. 02-512-6063

E-mail                        :    info@testinstrument.co.th

    Return Repair Unit

For small model capacity 1 KVA, 2KVA, 3KVAplease send directly to

 Test Instrument  Engineering Co., Ltd.

    Adres:    50/4 Ratchadapisek Rd., Chandrakasem, Chatuchak, Bangkok 1 0 9 0 0

Büyük Kapasiteli 5KVA'nın için bir yukarı ons-Site raporu Rapor Servisi, Servis Mühendisi Andhe Ayrıca Böylece Tipik Sisteminin aşaması için ilk Ortaya Çıkan Bir Taşıma Ve Servis Sorunları aşmak A. sağlanması, içinde Müşteriyi Destekleyecek Do Onarım onarım Ve Uygulama Desteği verebilecek etkili sistem kullanımına sorunsuz geçiş.

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